
[ Quo's approach to improving healthcare delivery ]
The National Health Service has been in what seems to have been a process of constant change over many years now. “Reforms” from a succession of Governments, spiralling costs of treatment, target-setting, an ageing population, a more demanding health “consumer”, have all had a major impacts on the service.
The fundamental issues have not changed: how to treat more people, better and quicker, within the budgets available. But in a service the size of a major global corporation, making better use of scarce resources and improving patient care has to involve better management, better systems, practices, and better strategies.
Which is where Quo come in. Quo’s specialist Change Management service in Health provision provides high-level strategic and management consultancy in improving the quality of delivery. We offer a unique and creative blend of public and private sector strategic and management experience and expertise that has a proven hands-on track record in delivering better efficiency and patient care.
Obviously a critical part of delivering better care is improving staff service delivery, and we use our leading-edge behaviour-based change tools imaginatively to step-change personal performance in alignment with clinical and service targets.
Quo is one of only eight organisations in this country accredited to offer “turn-round” services in underperforming Trusts and PCTs.
