We should be cross & up selling so much more

Our people are technically brilliant but we should be cross and up selling so much more. How do we create more selling opportunities?

Equipping front line colleagues with advanced relationship building skills has enabled them to become trusted partners, raising customer satisfaction and increasing cross selling by as much as 150%

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Frontline Solutions

Front line teams who truly “think and feel like customers” have increased product per customer (PPC) sales by 50%

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Managers Solutions

Managers who are true customer engagement champions have achieved 4 times greater financial performance

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Leaders Solutions

Leaders that have made customer satisfaction a strategic priority have seen sales volumes rise by as much as 30%

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